:root {
  --bg: #f4f7fb;
  --surface: #ffffff;
  --surface-soft: rgba(255, 255, 255, 0.85);
  --primary: #007bfc;
  --primary-soft: rgba(0, 123, 252, 0.08);
  --text: #111827;
  --muted: #667085;
  --line: #e6ebf2;
  --success: #17b26a;
  --warning: #f79009;
  --danger: #f04438;
  --shadow: 0 16px 40px rgba(16, 24, 40, 0.08);
  --radius-xl: 28px;
  --radius-lg: 20px;
  --radius-md: 16px;
  --radius-sm: 12px;
}

* { box-sizing: border-box; }
html, body { margin: 0; min-height: 100%; }
body {
  font-family: 'Inter', system-ui, sans-serif;
  color: var(--text);
  background:
    radial-gradient(circle at top right, rgba(0,123,252,.10), transparent 24%),
    linear-gradient(180deg, #f8fbff 0%, #eef4fb 100%);
}
button, input, textarea, select { font: inherit; }
a { color: inherit; text-decoration: none; }
.hidden { display: none !important; }
.muted { color: var(--muted); }
.small-text { font-size: 12px; }
.eyebrow { font-size: 12px; text-transform: uppercase; letter-spacing: .14em; color: var(--muted); font-weight: 700; }
.accent { color: var(--primary); }

.toast {
  position: fixed; top: 18px; right: 18px; z-index: 100;
  padding: 14px 16px; border-radius: 14px; background: #101828; color: white;
  opacity: 0; transform: translateY(-10px); pointer-events: none; transition: .2s;
  box-shadow: var(--shadow);
}
.toast.show { opacity: 1; transform: translateY(0); }
.toast.error { background: #7a271a; }

.auth-layout {
  min-height: 100vh;
  display: grid;
  grid-template-columns: 1.05fr .95fr;
  gap: 24px;
  padding: 28px;
}
.auth-card {
  background: var(--surface-soft);
  backdrop-filter: blur(14px);
  border: 1px solid rgba(255,255,255,.7);
  border-radius: 32px;
  box-shadow: var(--shadow);
}
.auth-brand {
  padding: 44px;
  display: flex;
  flex-direction: column;
  justify-content: center;
}
.brand-logo {
  width: 74px; height: 74px; display: grid; place-items: center;
  border-radius: 24px; background: linear-gradient(135deg, var(--primary), #2f9cff);
  color: white; font-size: 28px; font-weight: 800; margin-bottom: 18px;
  box-shadow: 0 18px 40px rgba(0,123,252,.25);
}
.brand-logo.small { width: 48px; height: 48px; font-size: 20px; border-radius: 16px; margin: 0; }
.auth-brand h1 { margin: 12px 0 12px; font-size: clamp(30px, 5vw, 56px); line-height: 1; letter-spacing: -.05em; }
.auth-brand p { max-width: 540px; font-size: 18px; color: var(--muted); }
.auth-points { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 24px; }
.chip {
  padding: 10px 14px; border-radius: 999px; background: rgba(255,255,255,.72); border: 1px solid var(--line); font-weight: 600;
}
.auth-forms { padding: 28px; display: flex; flex-direction: column; justify-content: center; }
.auth-switcher, .admin-tabs { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 16px; }
.tab-button {
  border: 1px solid var(--line); background: white; color: var(--text);
  padding: 10px 14px; border-radius: 14px; font-weight: 700; cursor: pointer;
}
.tab-button.active { background: var(--primary-soft); color: var(--primary); border-color: rgba(0,123,252,.18); }
.auth-form { display: none; gap: 14px; }
.auth-form.active { display: grid; }
.auth-form h2 { margin: 6px 0 2px; font-size: 28px; letter-spacing: -.03em; }

.field { display: grid; gap: 8px; }
.field span { font-size: 13px; color: var(--muted); font-weight: 600; }

.field-hint {
  margin-top: 8px;
  font-size: 12px;
  line-height: 1.45;
  color: #667085;
}
input, textarea, select {
  width: 100%; border: 1px solid var(--line); background: white; color: var(--text);
  border-radius: 16px; padding: 14px 16px; outline: none;
}
input:focus, textarea:focus, select:focus { border-color: rgba(0,123,252,.45); box-shadow: 0 0 0 4px rgba(0,123,252,.08); }
textarea { resize: vertical; }
.checkbox-row { display: flex; align-items: center; gap: 10px; font-weight: 600; }
.checkbox-row input { width: 18px; height: 18px; padding: 0; }
.checkbox-row.mini { font-size: 13px; }

.primary-button, .secondary-button, .ghost-button, .link-button {
  border: 0; border-radius: 16px; padding: 12px 16px; font-weight: 700; cursor: pointer; display: inline-flex; align-items: center; justify-content: center;
}
.primary-button { background: linear-gradient(135deg, var(--primary), #2791ff); color: white; box-shadow: 0 14px 30px rgba(0,123,252,.18); }
.secondary-button { background: var(--primary-soft); color: var(--primary); }
.ghost-button { background: white; border: 1px solid var(--line); color: var(--text); }
.ghost-button.danger { color: var(--danger); }
.wide { width: 100%; }
.small { padding: 10px 12px; border-radius: 12px; font-size: 13px; }

.app-shell {
  min-height: 100vh;
  display: grid;
  grid-template-columns: 300px minmax(0, 1fr);
}
.sidebar {
  background: rgba(255,255,255,.78);
  backdrop-filter: blur(16px);
  border-right: 1px solid rgba(16,24,40,.06);
  padding: 22px;
}
.brand-box { display: flex; align-items: center; gap: 14px; margin-bottom: 24px; }
.brand-title { font-size: 20px; font-weight: 800; }
.nav-list { display: grid; gap: 10px; }
.nav-button {
  width: 100%; text-align: left; border: 1px solid transparent; background: transparent;
  padding: 14px 16px; border-radius: 18px; font-weight: 700; color: var(--text); cursor: pointer;
}
.nav-button:hover, .nav-button.active { background: var(--primary-soft); color: var(--primary); border-color: rgba(0,123,252,.15); }

.main-area { padding: 22px; }
.topbar {
  display: flex; align-items: center; justify-content: space-between; gap: 16px;
  margin-bottom: 18px;
}
.topbar h2 { margin: 6px 0 0; font-size: clamp(28px, 3vw, 40px); line-height: 1.05; letter-spacing: -.05em; }
.topbar-right { display: flex; align-items: center; gap: 12px; }
.user-badge {
  padding: 12px 14px; border-radius: 18px; background: rgba(255,255,255,.85); border: 1px solid var(--line); display: grid;
}
.user-badge strong { font-size: 14px; }
.user-badge span { font-size: 12px; color: var(--muted); }

.page-section { display: none; }
.page-section.active { display: block; }
.panel {
  background: var(--surface-soft);
  backdrop-filter: blur(14px);
  border: 1px solid rgba(255,255,255,.8);
  border-radius: 28px;
  padding: 22px;
  box-shadow: var(--shadow);
}
.hero-panel { margin-bottom: 18px; }
.hero-panel h3 { margin: 10px 0 8px; font-size: 28px; letter-spacing: -.04em; }
.form-panel { padding: 26px; }
.stack-form { display: grid; gap: 16px; }
.stack-form.compact { gap: 12px; }
.grid-2 { display: grid; grid-template-columns: repeat(2, minmax(0,1fr)); gap: 14px; }
.route-box {
  border: 1px solid var(--line); border-radius: 22px; padding: 18px; background: rgba(255,255,255,.68);
}
.route-header, .section-head, .ticket-header, .toolbar-row, .actions-row, .material-actions, .edit-actions, .question-editor-head, .route-editor-head {
  display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 12px;
}
.question-flow { display: grid; gap: 14px; margin-top: 18px; }
.question-card {
  border: 1px solid var(--line); background: white; border-radius: 18px; padding: 18px;
}
.question-title { font-weight: 700; font-size: 18px; margin-bottom: 6px; }
.question-options { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 14px; }
.option-pill {
  position: relative; display: inline-flex; align-items: center; cursor: pointer;
}
.option-pill input { position: absolute; opacity: 0; pointer-events: none; }
.option-pill span {
  padding: 12px 14px; border-radius: 999px; background: #f8fafc; border: 1px solid var(--line); font-weight: 600;
}
.option-pill input:checked + span { background: var(--primary-soft); color: var(--primary); border-color: rgba(0,123,252,.18); }
.route-step-card { gap: 12px; }
.route-step-card.is-current { border-color: rgba(0,123,252,.24); box-shadow: 0 12px 30px rgba(0,123,252,.08); }
.route-step-card.is-complete { background: linear-gradient(180deg, #ffffff, #f8fbff); }
.route-step-card--message, .route-step-card--action { border-left: 4px solid var(--primary); }
.route-step-card--end { border-left: 4px solid var(--success); }
.route-step-top { display:flex; align-items:center; justify-content:space-between; gap:10px; flex-wrap:wrap; }
.route-step-badge, .route-step-status, .route-step-finish { display:inline-flex; align-items:center; width:fit-content; }
.route-step-badge { padding: 7px 10px; border-radius: 999px; background: var(--primary-soft); color: var(--primary); font-size: 12px; font-weight: 700; }
.route-step-status { padding: 7px 10px; border-radius: 999px; background: #f2f4f7; color: #475467; font-size: 12px; font-weight: 600; }
.route-step-finish { padding: 12px 14px; border-radius: 14px; background: #ecfdf3; color: #067647; font-weight: 700; }
.route-action-options { margin-top: 2px; }
.route-action-options .secondary-button { min-width: 150px; }
.is-selected-route-action { box-shadow: inset 0 0 0 2px rgba(0,123,252,.2); }

.split-panel { padding: 0; overflow: hidden; }
.tickets-layout { display: grid; grid-template-columns: 360px minmax(0,1fr); }
.tickets-sidebar { border-right: 1px solid var(--line); padding: 18px; background: rgba(255,255,255,.56); }
.ticket-details { padding: 20px; }
.ticket-list { display: grid; gap: 10px; margin-top: 14px; max-height: 70vh; overflow: auto; }
.ticket-card {
  border: 1px solid var(--line); background: white; border-radius: 18px; padding: 14px; text-align: left; cursor: pointer;
}
.ticket-card.active { border-color: rgba(0,123,252,.28); box-shadow: 0 10px 30px rgba(0,123,252,.10); }
.ticket-card-top, .status-actions { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.ticket-card-title { font-weight: 700; margin: 8px 0 6px; }
.ticket-card-meta, .ticket-card-no { color: var(--muted); font-size: 13px; }
.status-badge {
  padding: 8px 10px; border-radius: 999px; font-size: 12px; font-weight: 700; background: #eef2f7; color: var(--text);
}
.status-badge.new { background: #eef4ff; color: #3156d3; }
.status-badge.progress { background: #ecfdf3; color: #067647; }
.status-badge.done { background: #eff8ff; color: #175cd3; }
.status-badge.paused { background: #fff7ed; color: #b54708; }
.answer-row {
  display: flex; gap: 10px; padding: 10px 0; border-bottom: 1px solid #eef2f6; flex-wrap: wrap;
}
.ticket-answer-block + .ticket-answer-block { margin-top: 20px; }
.ticket-description { margin: 0; white-space: pre-wrap; }
.message-thread {
  display: grid; gap: 12px; max-height: 380px; overflow: auto; padding-right: 4px; margin-bottom: 14px;
}
.message {
  max-width: 82%; padding: 14px 16px; border-radius: 18px; background: white; border: 1px solid var(--line);
}
.message.incoming { justify-self: start; }
.message.outgoing { justify-self: end; background: var(--primary-soft); border-color: rgba(0,123,252,.12); }
.message-meta { display: flex; align-items: center; justify-content: space-between; gap: 12px; color: var(--muted); font-size: 12px; margin-bottom: 8px; }
.message-form { display: grid; gap: 12px; }

.materials-grid {
  display: grid; gap: 16px; grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
}
.material-card {
  border: 1px solid var(--line); border-radius: 22px; background: white; padding: 18px; display: grid; gap: 12px;
}
.material-card h4 { margin: 0; font-size: 18px; }
.material-type {
  display: inline-flex; width: fit-content; padding: 8px 10px; border-radius: 999px; font-size: 12px; font-weight: 700;
  background: #eef2f7;
}
.material-type.video { background: #eef4ff; color: #3156d3; }
.material-type.file { background: #ecfdf3; color: #067647; }
.link-button { width: fit-content; }

.admin-layout { display: grid; grid-template-columns: 360px minmax(0,1fr); gap: 18px; }
.editor-card, .list-card, .table-box, .question-editor, .material-edit-card {
  border: 1px solid var(--line); border-radius: 22px; background: white; padding: 18px;
}
.editor-card.large { min-height: 400px; }
.list-card, .table-box { overflow: auto; }
.edit-item, .material-edit-card {
  display: grid; gap: 10px; padding: 14px; border: 1px solid #eef2f6; border-radius: 18px; background: #fcfdff;
}
.edit-item + .edit-item, .material-edit-card + .material-edit-card { margin-top: 12px; }
.routes-grid { display: grid; grid-template-columns: 280px minmax(0,1fr); gap: 18px; }
.routes-mini-list { display: grid; gap: 10px; margin-top: 16px; }
.route-pick {
  border: 1px solid var(--line); background: #fcfdff; border-radius: 18px; padding: 14px; text-align: left; display: grid; gap: 6px; cursor: pointer;
}
.route-pick.active { border-color: rgba(0,123,252,.25); background: var(--primary-soft); }
.questions-list { display: grid; gap: 16px; margin-top: 16px; }
.question-editor-head { align-items: stretch; }
.question-editor-head > * { flex: 1; }
.question-editor-head button { flex: 0 0 auto; }
.options-editor { display: grid; gap: 10px; margin-top: 12px; }
.option-editor-row {
  display: grid; grid-template-columns: 1.7fr 1fr 90px auto auto; gap: 8px; align-items: center;
}
.inline-option-form {
  display: grid; grid-template-columns: 1.7fr 1fr 90px auto; gap: 8px; margin-top: 12px;
}
.data-table { width: 100%; border-collapse: collapse; min-width: 720px; }
.data-table th, .data-table td { border-bottom: 1px solid #eef2f6; padding: 12px; text-align: left; vertical-align: top; }
.data-table th { color: var(--muted); font-size: 12px; text-transform: uppercase; letter-spacing: .08em; }
.empty-box {
  padding: 28px; border: 1px dashed #d7dde7; border-radius: 18px; text-align: center; color: var(--muted); background: rgba(255,255,255,.5);
}

@media (max-width: 1080px) {
  .auth-layout, .app-shell, .tickets-layout, .admin-layout, .routes-grid { grid-template-columns: 1fr; }
  .sidebar { position: static; border-right: 0; border-bottom: 1px solid rgba(16,24,40,.06); }
}

@media (max-width: 760px) {
  .auth-layout, .main-area { padding: 16px; }
  .auth-brand, .auth-forms, .panel { padding: 18px; }
  .grid-2, .option-editor-row, .inline-option-form { grid-template-columns: 1fr; }
  .topbar, .topbar-right, .ticket-header, .route-header, .section-head, .toolbar-row, .material-actions, .actions-row { align-items: stretch; }
  .message { max-width: 100%; }
}
.grouped-tabs { margin-bottom: 20px; }
.grouped-tabs {
  padding: 10px;
  border: 1px solid rgba(15,95,255,.10);
  border-radius: 22px;
  background: linear-gradient(180deg, rgba(255,255,255,.96), rgba(246,250,255,.92));
  box-shadow: 0 14px 28px rgba(15, 23, 42, 0.05);
}
.admin-tab-panel { display:none; }
.admin-tab-panel.active { display:block; animation: adminPanelFade .18s ease; }
@keyframes adminPanelFade { from { opacity:0; transform: translateY(4px); } to { opacity:1; transform: translateY(0); } }

.admin-overview-cards { display:grid; grid-template-columns: repeat(3, minmax(0,1fr)); gap:14px; margin: 18px 0 20px; }
.admin-overview-card { border:1px solid rgba(0,123,252,.12); border-radius:20px; background:linear-gradient(180deg, rgba(255,255,255,.95), rgba(247,250,255,.9)); padding:18px; box-shadow: 0 12px 28px rgba(15,23,42,.05); }
.admin-overview-card strong { display:block; margin:6px 0 8px; font-size:16px; color:#0f274d; }
.admin-overview-card p { margin:0; font-size:14px; }
.panel-soft { border: 1px solid var(--line); border-radius: 24px; background: rgba(255,255,255,.72); padding: 18px; }
.panel-soft-head { display:flex; align-items:center; justify-content:space-between; gap:12px; margin-bottom: 16px; }
.compact-head { margin-bottom: 14px; }
.compact-head h4, .compact-head h5 { margin: 2px 0 0; }
.dictionary-tabs { display:flex; flex-wrap:wrap; gap:8px; margin-bottom: 18px; }
.dict-tab-panel { display:none; }
.dict-tab-panel.active { display:block; }
.answer-layout, .materials-admin-layout { grid-template-columns: 360px minmax(0,1fr); }
.answer-set-card { display:grid; gap:12px; padding:16px; border:1px solid #eef2f6; border-radius:20px; background:#fcfdff; }
.answer-set-card + .answer-set-card { margin-top: 14px; }
.answer-items-box { display:grid; gap:8px; }
.answer-item-row { display:grid; grid-template-columns: minmax(0,1fr) 90px auto auto; gap:8px; align-items:center; }
.answer-item-form { display:grid; grid-template-columns: minmax(0,1fr) 90px auto; gap:8px; }
.card-row { background: #fbfdff; }
.card-row-top { display:flex; align-items:flex-start; justify-content:space-between; gap:12px; }
.grid-compact-3 { display:grid; grid-template-columns: 140px 1fr; gap:12px; align-items:end; }
.compact-grid { align-items:end; }
.mini-tag { display:inline-flex; padding:7px 10px; border-radius:999px; background:#eef2f7; color:var(--muted); font-size:12px; font-weight:700; }
.mini-tag.ok { background:#ecfdf3; color:#067647; }
.mini-tag.muted-tag { background:#f2f4f7; color:#667085; }
.routes-admin-shell { display:grid; grid-template-columns: 310px minmax(0,1fr); gap:18px; }
.route-left-column { display:grid; align-content:start; gap:12px; }
.separated-form { padding-bottom: 8px; border-bottom:1px solid #eef2f6; }
.route-main-column { min-width:0; }
.route-canvas-card { padding: 20px; }
.builder-toolbar-grid { display:grid; grid-template-columns: minmax(0,1.1fr) minmax(280px,.9fr); gap:16px; margin-bottom: 18px; }
.inner-card { background:#fbfdff; border:1px solid #eef2f6; border-radius:22px; }
.builder-form { margin:0; }
.builder-guide { display:grid; gap:14px; }
.guide-points { display:grid; gap:14px; }
.guide-point { display:flex; gap:12px; align-items:flex-start; }
.guide-point p { margin:4px 0 0; color:var(--muted); font-size:14px; }
.guide-dot { width:16px; height:16px; border-radius:999px; margin-top:4px; flex:0 0 auto; border:2px solid var(--primary); background:white; }
.guide-dot.start { background:#eff8ff; }
.guide-dot.task { border-radius:6px; background:#eef4ff; }
.guide-dot.gateway { transform:rotate(45deg); border-radius:4px; background:#eff8ff; }
.route-map { overflow:auto; padding: 4px 2px 8px; }
.bpmn-lane { display:flex; align-items:flex-start; gap:14px; min-width:max-content; }
.bpmn-start, .bpmn-end { width: 110px; min-height: 110px; border-radius: 999px; display:grid; place-items:center; background: white; border: 3px solid var(--primary); font-weight: 800; box-shadow: 0 12px 28px rgba(0,123,252,.10); }
.bpmn-end { border-style: double; }
.bpmn-connector { width: 42px; height: 2px; background: linear-gradient(90deg, rgba(0,123,252,.18), rgba(0,123,252,.55)); margin-top: 54px; position: relative; }
.bpmn-connector::after { content:''; position:absolute; right:-2px; top:-4px; border-left:8px solid rgba(0,123,252,.55); border-top:5px solid transparent; border-bottom:5px solid transparent; }
.bpmn-node { width: 380px; display:grid; gap:12px; border:1px solid rgba(0,123,252,.15); background:white; border-radius:24px; padding:18px; box-shadow: 0 16px 32px rgba(16,24,40,.06); }
.bpmn-node.is-disabled { opacity:.72; }
.bpmn-node-head { display:flex; justify-content:space-between; gap:12px; align-items:flex-start; }
.bpmn-node-head .eyebrow { color: var(--primary); }
.node-actions-inline { display:grid; gap:10px; min-width:110px; }
.bpmn-gateway-title { padding: 10px 12px; border-radius: 14px; background: var(--primary-soft); color: var(--primary); font-weight: 700; }
.bpmn-options-list { display:grid; gap:10px; }
.bpmn-option-row { display:grid; grid-template-columns: minmax(0,1.5fr) minmax(150px,1fr) 82px auto auto; gap:8px; align-items:center; padding:12px; border:1px dashed #d6e4ff; border-radius:16px; background:#fbfdff; }
.top-pad { padding-top: 6px; border-top:1px solid #eef2f6; }
.inline-checkbox { align-self:end; padding-bottom:6px; }
@media (max-width: 1280px) { .builder-toolbar-grid, .routes-admin-shell, .answer-layout, .materials-admin-layout { grid-template-columns: 1fr; } .route-left-column { order: 2; } .route-main-column { order: 1; } }
@media (max-width: 1080px) { .dictionary-tabs, .grouped-tabs { overflow:auto; white-space:nowrap; padding-bottom:4px; } }
@media (max-width: 760px) { .answer-item-row, .answer-item-form, .bpmn-option-row, .grid-compact-3 { grid-template-columns: 1fr; } .bpmn-lane { flex-direction:column; min-width:0; } .bpmn-connector { width:2px; height:26px; margin:0 auto; } .bpmn-connector::after { right:-4px; top:18px; border-left:5px solid transparent; border-right:5px solid transparent; border-top:8px solid rgba(0,123,252,.55); border-bottom:0; } .bpmn-start, .bpmn-end { width:100px; min-height:100px; margin:0 auto; } .bpmn-node { width:100%; } }

/* Route studio rebuilt from BPMN example */
#routeStudioMount { display: block; }
.route-studio-shell {
  display: grid;
  grid-template-columns: 320px minmax(0, 1fr) 360px;
  gap: 18px;
  min-height: 760px;
}
.route-studio-sidebar,
.route-studio-inspector,
.route-studio-main {
  min-width: 0;
}
.route-studio-card,
.route-studio-inspector,
.route-studio-main {
  background: #fff;
  border: 1px solid #dfe7f5;
  border-radius: 22px;
  box-shadow: 0 16px 36px rgba(15, 23, 42, 0.08);
}
.route-studio-sidebar {
  display: grid;
  gap: 16px;
  align-content: start;
}
.route-studio-card {
  padding: 16px;
}
.route-studio-card__head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 12px;
  margin-bottom: 14px;
}
.route-studio-card__head h4,
.route-studio-topbar h3,
.route-studio-inspector h4,
.rs-runner-card h4 {
  margin: 0;
  color: #0f274d;
}
.rs-project-list,
.rs-route-list,
.rs-block-library {
  display: grid;
  gap: 10px;
  margin-top: 14px;
}
.rs-list-item,
.rs-block-btn {
  display: grid;
  gap: 2px;
  width: 100%;
  text-align: left;
  border: 1px solid #d5e1f3;
  border-radius: 16px;
  padding: 12px 14px;
  background: #f8fbff;
  color: #0f274d;
  cursor: pointer;
  transition: .18s ease;
}
.rs-list-item:hover,
.rs-block-btn:hover {
  border-color: #0f5fff;
  box-shadow: 0 10px 24px rgba(15, 95, 255, 0.12);
}
.rs-list-item.is-active {
  border-color: #0f5fff;
  background: linear-gradient(180deg, rgba(15,95,255,.08), rgba(15,95,255,.02));
}
.rs-list-item span,
.rs-block-btn small {
  color: #6b7a96;
  font-size: 12px;
}
.rs-block-btn--question { border-left: 4px solid #2f6ff2; }
.rs-block-btn--condition { border-left: 4px solid #7c4dff; }
.rs-block-btn--message { border-left: 4px solid #0fa8ff; }
.rs-block-btn--action { border-left: 4px solid #22a86b; }
.rs-block-btn--end { border-left: 4px solid #ef4444; }
.route-studio-main {
  padding: 0;
  overflow: hidden;
  display: grid;
  grid-template-rows: auto 1fr;
}
.route-studio-topbar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 16px;
  padding: 18px 20px;
  border-bottom: 1px solid #e5edf8;
}
.route-studio-topbar__actions {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}
.rs-link-mode-note { margin-top: 8px; font-size: 13px; color: #5b6f8f; max-width: 720px; }
#rsCanvasFrame {
  display: grid;
  grid-template-rows: auto 1fr;
  min-height: 680px;
}
.rs-editor-toolbar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 14px 18px;
  border-bottom: 1px solid #edf2fb;
  background: #fbfdff;
}
.rs-toolbar-badges,
.rs-toolbar-actions { display: flex; gap: 10px; align-items: center; }
.rs-badge {
  display: inline-flex;
  align-items: center;
  padding: 6px 12px;
  border-radius: 999px;
  border: 1px solid #d5e1f3;
  background: #fff;
  color: #5c6f8f;
  font-size: 12px;
}
.rs-badge--link { background: rgba(15,95,255,.08); color: #0f5fff; border-color: rgba(15,95,255,.16); }
.rs-viewport {
  position: relative;
  overflow: hidden;
  background:
    radial-gradient(circle at 1px 1px, rgba(145,163,192,.35) 1px, transparent 0) 0 0/22px 22px,
    linear-gradient(180deg, #f9fbff, #f3f7fd);
  min-height: 620px;
}
.rs-canvas-inner {
  position: absolute;
  inset: 0;
  transform-origin: 0 0;
  width: 2600px;
  height: 1800px;
}
.rs-connections {
  position: absolute;
  inset: 0;
  pointer-events: none;
  overflow: visible;
}
.rs-conn {
  fill: none;
  stroke: #94a3c0;
  stroke-width: 3;
}
.rs-conn-label {
  fill: #5a6b88;
  font-size: 12px;
  paint-order: stroke;
  stroke: rgba(255,255,255,.98);
  stroke-width: 6px;
  stroke-linejoin: round;
}
.rs-node {
  position: absolute;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 12px;
  user-select: none;
  cursor: grab;
  border: 1px solid rgba(15,39,77,.12);
  box-shadow: 0 16px 30px rgba(15, 23, 42, 0.12);
  background: #fff;
  color: #0f274d;
}
.rs-node.is-selected {
  box-shadow: 0 0 0 3px rgba(15,95,255,.18), 0 18px 34px rgba(15,23,42,.16);
}
.rs-node__inner {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 6px;
  width: 100%;
  height: 100%;
  text-align: center;
}
.rs-node__type {
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .08em;
  opacity: .9;
}
.rs-node__title {
  font-size: 15px;
  font-weight: 700;
  line-height: 1.25;
  max-width: 100%;
  word-break: break-word;
}
.rs-node__help {
  font-size: 12px;
  line-height: 1.35;
  color: #6b7a96;
  max-width: 100%;
  max-height: 54px;
  overflow: hidden;
}
.rs-node__tags {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  justify-content: center;
}
.rs-node__tags span {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 4px 8px;
  border-radius: 999px;
  background: rgba(15,95,255,.08);
  color: #0f5fff;
  font-size: 11px;
  font-weight: 600;
  max-width: 90%;
}
.rs-node--start,
.rs-node--end {
  width: 130px;
  height: 130px;
  border-radius: 999px;
}
.rs-node--start { background: linear-gradient(180deg, #1fc65b, #18b74e); color: #fff; }
.rs-node--start .rs-node__help { color: rgba(255,255,255,.85); }
.rs-node--question,
.rs-node--condition {
  width: 210px;
  height: 210px;
  clip-path: polygon(50% 0%, 100% 50%, 50% 100%, 0% 50%);
  padding: 28px;
}
.rs-node--question { background: linear-gradient(180deg, #fef8e9, #fffdf8); }
.rs-node--question .rs-node__type { color: #b66a00; }
.rs-node--condition { background: linear-gradient(180deg, #f5efff, #fdfaff); }
.rs-node--condition .rs-node__type { color: #7c4dff; }
.rs-node--message,
.rs-node--action {
  width: 250px;
  min-height: 124px;
  border-radius: 26px;
}
.rs-node--message { background: linear-gradient(180deg, #eef8ff, #f8fcff); }
.rs-node--message .rs-node__type { color: #0f7fd1; }
.rs-node--action { background: linear-gradient(180deg, #eefcf4, #f9fefb); }
.rs-node--action .rs-node__type { color: #1f8d57; }
.rs-node--end { background: linear-gradient(180deg, #fff0f0, #fff8f8); }
.rs-node--end .rs-node__type { color: #ef4444; }
.route-studio-inspector {
  padding: 16px;
  display: grid;
  gap: 14px;
  align-content: start;
}
.rs-inspector-card,
.rs-runner-card {
  border: 1px solid #e5edf8;
  border-radius: 18px;
  padding: 14px;
  background: #fbfdff;
}
.rs-actions-wrap {
  flex-wrap: wrap;
}
.rs-option-editor {
  display: grid;
  gap: 10px;
}
.rs-option-row {
  display: grid;
  grid-template-columns: 1fr;
  gap: 8px;
  padding: 10px;
  border: 1px solid #e4ebf7;
  border-radius: 14px;
  background: #fff;
}
.rs-option-actions { display:flex; flex-wrap:wrap; gap:8px; }
.rs-run-title {
  font-weight: 700;
  color: #0f274d;
  margin-bottom: 6px;
}
.rs-run-text { color: #6b7a96; line-height: 1.45; }
.rs-run-actions,
.rs-history { display: grid; gap: 8px; margin-top: 12px; }
.rs-history-item {
  border-left: 3px solid rgba(15,95,255,.3);
  padding: 8px 10px;
  background: #fff;
  border-radius: 0 10px 10px 0;
  color: #344767;
  font-size: 13px;
}
@media (max-width: 1480px) {
  .route-studio-shell { grid-template-columns: 300px minmax(0, 1fr) 320px; }
}
@media (max-width: 1180px) {
  .admin-overview-cards { grid-template-columns: 1fr; }
  .route-studio-shell { grid-template-columns: 1fr; }
  .route-studio-sidebar { order: 1; }
  .route-studio-main { order: 2; }
  .route-studio-inspector { order: 3; }
}


.route-studio-shell {
  background: linear-gradient(180deg, rgba(255,255,255,.32), rgba(247,250,255,.22));
  border-radius: 28px;
}
.route-studio-card,
.route-studio-inspector,
.route-studio-main {
  background: linear-gradient(180deg, #ffffff 0%, #fbfdff 100%);
  border: 1px solid rgba(207,221,244,.95);
  box-shadow: 0 18px 40px rgba(15, 23, 42, 0.08), inset 0 1px 0 rgba(255,255,255,.9);
}
.route-studio-topbar {
  background: linear-gradient(135deg, rgba(15,95,255,.06), rgba(15,168,255,.02));
}
.route-studio-card__head {
  padding-bottom: 12px;
  border-bottom: 1px solid #edf2fb;
}
.rs-list-item strong { font-size: 15px; }
.rs-list-item.is-active {
  box-shadow: 0 16px 28px rgba(15,95,255,.12);
}
.rs-node { overflow: visible; }
.rs-node__quick-actions {
  display: none;
  position: absolute;
  left: 50%;
  bottom: -48px;
  transform: translateX(-50%);
  z-index: 4;
  gap: 8px;
  padding: 8px;
  border-radius: 16px;
  border: 1px solid rgba(208,220,241,.95);
  background: rgba(255,255,255,.98);
  box-shadow: 0 18px 34px rgba(15,23,42,.14);
  white-space: nowrap;
}
.rs-node.is-selected .rs-node__quick-actions { display: inline-flex; }
.rs-node__quick-actions .ghost-button,
.rs-node__quick-actions .secondary-button {
  padding: 8px 10px;
  border-radius: 12px;
  font-size: 12px;
}
.rs-inspector-card {
  padding: 20px;
  border-bottom: 1px solid #edf2fb;
}
.rs-actions-wrap { justify-content: flex-start; }
.rs-quick-chain {
  margin-top: 16px;
  padding-top: 16px;
  border-top: 1px solid #edf2fb;
  display: grid;
  gap: 10px;
}
.rs-quick-chain-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0,1fr));
  gap: 8px;
}
.rs-quick-chain-grid .secondary-button { width: 100%; }
.rs-option-row {
  display: grid;
  gap: 8px;
  padding: 12px;
  border: 1px solid #e7eef9;
  border-radius: 16px;
  background: #fbfdff;
}
.rs-option-actions { display:flex; gap:8px; flex-wrap:wrap; }
@media (max-width: 760px) {
  .rs-quick-chain-grid { grid-template-columns: 1fr; }
  .rs-node__quick-actions { left: 0; right: 0; transform: none; justify-content: center; white-space: normal; }
}

/* Route studio premium compact tuning */
.route-studio-shell {
  grid-template-columns: 280px minmax(0, 1fr) 300px;
  gap: 16px;
}
.route-studio-sidebar {
  gap: 12px;
}
.route-studio-card {
  padding: 14px;
  border-radius: 20px;
}
.route-studio-card__head {
  margin-bottom: 12px;
  padding-bottom: 10px;
}
.route-studio-topbar {
  padding: 16px 18px;
  background: linear-gradient(135deg, rgba(15,95,255,.09), rgba(15,168,255,.03) 52%, rgba(255,255,255,.92));
}
.route-studio-topbar__actions {
  gap: 8px;
}
.route-studio-topbar__actions .primary-button,
.route-studio-topbar__actions .secondary-button,
.route-studio-topbar__actions .ghost-button,
.route-studio-card .primary-button,
.route-studio-card .secondary-button,
.route-studio-card .ghost-button,
.route-studio-inspector .primary-button,
.route-studio-inspector .secondary-button,
.route-studio-inspector .ghost-button {
  padding: 10px 12px;
  border-radius: 12px;
}
.route-studio-card .field span,
.route-studio-inspector .field span {
  font-size: 11px;
  letter-spacing: .04em;
  text-transform: uppercase;
}
.route-studio-card input,
.route-studio-card textarea,
.route-studio-card select,
.route-studio-inspector input,
.route-studio-inspector textarea,
.route-studio-inspector select {
  padding: 11px 12px;
  border-radius: 12px;
  background: linear-gradient(180deg, #ffffff, #fbfdff);
}
.route-studio-inspector {
  position: sticky;
  top: 22px;
  align-self: start;
  max-height: calc(100vh - 44px);
  overflow: auto;
  padding: 12px;
  gap: 10px;
}
.rs-inspector-card,
.rs-runner-card {
  border-radius: 16px;
  padding: 12px;
  background: linear-gradient(180deg, #ffffff, #fbfdff);
  box-shadow: inset 0 1px 0 rgba(255,255,255,.9);
}
.rs-option-editor {
  gap: 8px;
}
.rs-option-row {
  gap: 8px;
  padding: 10px;
  border-radius: 14px;
  background: linear-gradient(180deg, rgba(248,251,255,.96), rgba(255,255,255,.98));
}
.rs-option-row__top {
  display: flex;
  align-items: center;
  gap: 8px;
}
.rs-option-row__top .rs-opt-label {
  flex: 1 1 auto;
}
.rs-option-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 6px 8px;
  border-radius: 999px;
  border: 1px solid #dce6f5;
  background: #fff;
  color: #60708d;
  font-size: 11px;
  font-weight: 700;
  white-space: nowrap;
}
.rs-option-builder {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 8px;
}
.rs-option-actions {
  justify-content: flex-start;
}
.rs-option-actions .small,
.rs-option-builder .small {
  min-height: 38px;
}
.rs-node__quick-actions {
  bottom: -42px;
  gap: 6px;
  padding: 6px;
  border-radius: 14px;
}
.rs-node__quick-hint {
  display: inline-flex;
  align-items: center;
  padding: 8px 10px;
  border-radius: 10px;
  background: rgba(15,95,255,.08);
  color: #0f5fff;
  font-size: 12px;
  font-weight: 700;
}
.rs-editor-toolbar {
  padding: 12px 16px;
}
.rs-badge {
  padding: 5px 10px;
}
@media (max-width: 1480px) {
  .route-studio-shell {
    grid-template-columns: 260px minmax(0, 1fr) 280px;
  }
}
@media (max-width: 1180px) {
  .route-studio-inspector {
    position: static;
    max-height: none;
  }
}

/* Premium create ticket flow */
.hero-panel {
  position: relative;
  overflow: hidden;
  background:
    linear-gradient(135deg, rgba(15,95,255,.14), rgba(15,168,255,.04) 46%, rgba(255,255,255,.96) 100%),
    linear-gradient(180deg, rgba(255,255,255,.95), rgba(245,249,255,.92));
  border: 1px solid rgba(15,95,255,.08);
}
.hero-panel::after {
  content: '';
  position: absolute;
  inset: auto -40px -60px auto;
  width: 220px;
  height: 220px;
  border-radius: 32px;
  transform: rotate(18deg);
  background: linear-gradient(135deg, rgba(15,95,255,.12), rgba(15,168,255,.02));
}
.ticket-flow-form { gap: 18px; }
.ticket-flow-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0,1fr));
  gap: 14px;
}
.route-preview-card {
  border: 1px solid rgba(15,95,255,.12);
  border-radius: 24px;
  padding: 18px 18px 16px;
  background:
    linear-gradient(135deg, rgba(15,95,255,.08), rgba(15,168,255,.03) 48%, rgba(255,255,255,.98)),
    #fff;
  box-shadow: 0 18px 44px rgba(15, 23, 42, 0.08);
}
.route-preview-card__head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
}
.route-preview-card__head h4 {
  margin: 6px 0 6px;
  font-size: 22px;
  letter-spacing: -.03em;
  color: #0f274d;
}
.route-preview-card__head p { margin: 0; max-width: 660px; }
.route-preview-card__stats {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  justify-content: flex-end;
}
.route-preview-pill {
  min-width: 104px;
  padding: 12px 14px;
  border-radius: 18px;
  background: rgba(255,255,255,.95);
  border: 1px solid rgba(15,95,255,.10);
  box-shadow: inset 0 1px 0 rgba(255,255,255,.95);
}
.route-preview-pill strong {
  display: block;
  font-size: 20px;
  color: #0f274d;
}
.route-preview-pill span {
  display: block;
  margin-top: 2px;
  color: #60708d;
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: .08em;
}
.route-preview-pill--ghost {
  background: linear-gradient(180deg, #fff, #f8fbff);
}
.route-preview-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 14px;
}
.route-preview-tag {
  display: inline-flex;
  align-items: center;
  padding: 8px 11px;
  border-radius: 999px;
  border: 1px solid rgba(15,95,255,.10);
  background: rgba(255,255,255,.86);
  color: #35527f;
  font-size: 12px;
  font-weight: 700;
}
.route-box {
  border: 1px solid rgba(15,95,255,.10);
  background: linear-gradient(180deg, rgba(255,255,255,.92), rgba(248,251,255,.82));
  box-shadow: inset 0 1px 0 rgba(255,255,255,.95);
}
.route-progress-line {
  position: relative;
  margin-top: 14px;
  height: 8px;
  border-radius: 999px;
  background: rgba(15,95,255,.08);
  overflow: hidden;
}
.route-progress-line__fill {
  height: 100%;
  width: 0;
  border-radius: inherit;
  background: linear-gradient(90deg, #0f5fff, #2f9cff);
  box-shadow: 0 10px 24px rgba(15,95,255,.22);
  transition: width .22s ease;
}
.route-step-card {
  background: linear-gradient(180deg, rgba(255,255,255,.98), rgba(249,251,255,.94));
  border: 1px solid rgba(15,95,255,.08);
  box-shadow: 0 16px 30px rgba(15, 23, 42, 0.05);
}
.route-step-card.is-current {
  border-color: rgba(15,95,255,.22);
  box-shadow: 0 22px 44px rgba(15,95,255,.10);
}
.route-step-card--question,
.route-step-card--condition {
  position: relative;
}
.route-step-card--question::before,
.route-step-card--condition::before {
  content: '';
  position: absolute;
  inset: 0 auto 0 0;
  width: 4px;
  border-radius: 18px 0 0 18px;
  background: linear-gradient(180deg, #0f5fff, #56b7ff);
}
.route-step-top {
  margin-bottom: 8px;
}
.route-step-status {
  background: rgba(15,95,255,.08);
  color: #0f5fff;
}

/* Premium route studio */
.route-studio-card,
.route-studio-inspector,
.route-studio-main {
  border-color: rgba(15,95,255,.10);
  background:
    linear-gradient(180deg, rgba(255,255,255,.98), rgba(248,251,255,.94));
  box-shadow: 0 20px 48px rgba(15,23,42,.08);
}
.route-studio-card__head {
  border-bottom: 1px solid rgba(15,95,255,.08);
}
.route-studio-topbar {
  position: relative;
  overflow: hidden;
}
.route-studio-topbar::after {
  content: '';
  position: absolute;
  right: -36px;
  top: -54px;
  width: 180px;
  height: 180px;
  border-radius: 28px;
  transform: rotate(24deg);
  background: linear-gradient(135deg, rgba(15,95,255,.10), rgba(15,168,255,.015));
}
.route-studio-topbar > * { position: relative; z-index: 1; }
.rs-list-item,
.rs-block-btn {
  background: linear-gradient(180deg, rgba(255,255,255,.98), rgba(248,251,255,.96));
  border-color: rgba(15,95,255,.10);
}
.rs-list-item.is-active {
  background: linear-gradient(135deg, rgba(15,95,255,.12), rgba(15,168,255,.03) 58%, rgba(255,255,255,.98));
  box-shadow: 0 18px 32px rgba(15,95,255,.12);
}
.route-studio-inspector {
  padding: 10px;
}
.rs-inspector-card,
.rs-runner-card {
  border: 1px solid rgba(15,95,255,.08);
  box-shadow: 0 10px 24px rgba(15,23,42,.04);
}
.rs-inspector-card h4,
.rs-runner-card h4 {
  font-size: 18px;
  letter-spacing: -.02em;
}
.rs-option-row {
  border-color: rgba(15,95,255,.08);
}
.rs-option-builder {
  grid-template-columns: 1fr;
}
.rs-option-builder .primary-button {
  width: 100%;
}
.rs-option-actions {
  justify-content: stretch;
}
.rs-option-actions .secondary-button,
.rs-option-actions .ghost-button {
  flex: 1 1 0;
}
.rs-link-mode-note {
  max-width: 760px;
  font-size: 14px;
  color: #60708d;
}
@media (max-width: 1080px) {
  .ticket-flow-grid { grid-template-columns: 1fr; }
  .route-preview-card__head { flex-direction: column; }
  .route-preview-card__stats { justify-content: flex-start; }
}